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Terms & Conditions

These Terms & Conditions outline the agreement between and you when booking or receiving coaching or holistic wellbeing services. By booking a session, you confirm that you have read and agree to these terms.

Terms & Conditions

Services

I provide a range of coaching and holistic well-being services, including:

  • Life Coaching

  • Reiki

  • Indian Head Massage

  • Crystal Healing

  • Chakra Balancing

  • Combined Holistic Treatments

All services are designed to support your well-being and personal development and are delivered with professionalism, care, and respect.

Booking & Payment

Appointments must be booked in advance.

Payment is requested prior to your appointment unless an alternative arrangement has been agreed.

Package sessions must be paid for in full before the first appointment unless otherwise agreed.

If online payments become available, all payments will be processed securely through trusted third-party payment providers.

 

Cancellations & Rescheduling

If you need to cancel or rearrange your appointment, please provide at least 48 hours' notice.

Appointments cancelled with less than 48 hours' notice may be charged in full.

If I need to cancel or rearrange your appointment, I will provide as much notice as possible and offer an alternative appointment.

 

Coaching Disclaimer

Coaching is a collaborative process designed to support personal growth, self-awareness, and positive change.

Coaching is not counselling, psychotherapy, or medical treatment and should not be used as a substitute for professional healthcare or mental health support.

You remain responsible for your own decisions, actions, and outcomes throughout the coaching process.

 

Holistic Therapy Disclaimer

Holistic therapies are complementary wellbeing practices intended to encourage relaxation, balance, and overall wellbeing.

They are not intended to diagnose, treat, or cure medical conditions and should not replace advice or treatment provided by a qualified healthcare professional.

Please let me know before your appointment if you:

  • Are pregnant

  • Have any medical conditions

  • Have recently had surgery

  • Are receiving medical treatment

  • Have any allergies or injuries that may affect your treatment

This allows me to ensure your treatment is suitable and safely adapted where appropriate.

 

Confidentiality

Everything discussed during coaching and holistic therapy sessions is treated with respect and confidentiality.

Confidentiality will only be broken where:

  • Required by law

  • There is a serious concern for your safety or the safety of another person

Where appropriate, I will always aim to discuss this with you first.

 

Packages

Package sessions are designed to support ongoing progress and offer a reduced rate compared to individual sessions.

Packages are non-transferable and non-refundable unless otherwise agreed.

Sessions included within a package should be used within the agreed timeframe discussed at the time of booking.

 

Health & Wellbeing

By booking a holistic therapy session, you confirm that the health information you provide is accurate to the best of your knowledge.

If your health circumstances change before your appointment, please let me know as soon as possible.

 

Changes to Services

I reserve the right to amend services, pricing, availability, or these Terms & Conditions where necessary.

Any significant changes will be communicated and the latest version will always be available on this website.

 

Contact

If you have any questions regarding these Terms & Conditions, please don't hesitate to get in touch using the contact form on this website.

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